ChatOps for Dummies
By Jason Hand
Since June of 2014 I’ve been attending a lot of tech conferences and
events, including just about every DevOpsDays “un-conference” in the U.S.
There are so many talented teams out there coming up with innovative ways to
surface improved methods of delivering high quality software and services
quicker and more efficiently. Of course, much of this is due to adoption of
One specific topic I found fascinating, was the concept of ChatOps. Simply
put, it’s an approach that allows teams to collaborate and manage many
aspects of their infrastructure, code, and data from the comfort and safety
of a chat room. Through the use of chatbots and scripts, teams can execute
commands, query information, and distribute knowledge across not only
technical teams, but an entire organization.
As I began researching ChatOps, I found a ... (more)
Loops On Loops: How Feedback Enables Improvement
By Jason Hand
We all remember the game from our childhood where one person whispers a
phrase to the person directly next to them, who in turn shares the phrase
with the following person in line. This continues through a group of people
until it makes its way back to the original source. The game went by many
names: Telephone, Grapevine, and Operator, among others.
The point of this exercise was primarily to demonstrate how easily
information can become corrupted by a lengthy path through which it passes.
Minor and major alteration... (more)
What’s Planned for 2015? A DevOps Interview Series
By Jason Hand
I’m not one for lofty or overly-ambitious New Year’s resolutions, but I
do feel that the beginning of the year is an excellent time to set goals
and make some changes in the name of continuous improvement.
A personal goal I set for myself this year was to do better about staying in
touch with friends and family. Often times I feel like I rely on social media
to fill me in on what everyone who is important to me is up to. While social
media is great and I love seeing pictures and reading about everyone’s
personal a... (more)
Design Principles as a UX tool: Part 1
By Doug Whitney
Don't ignore the squishy bits!
I recently had the opportunity to attend UI19 in Boston, a long-running
conference focused on user experience design and ways to be more effective in
a UX role as part of a larger team. One of the presentations in particular
stuck with me as I returned to Boulder thinking about VictorOps and our
evolution as an early stage startup.
Presented by Kim Goodwin, her talk on Principles, Values, and Effective
Design Teams touched on a number of challenges we've experienced first-hand
here at VictorOps... (more)
By Bryce Ambraziunas
In part one of this series, our COO tackles the history and purpose of the
A NOC, for those who don’t know, stands for Network Operations Center and,
quite simply, is how large organizations with complex systems monitor them.
Early versions of the NOC came about in the early 1960’s when there was a
need for humans to actively take part in noticing, and fixing, complex
errors. An early NOC was opened by AT&T in New York to display switch and
route information, in real-time. It’s easy to see why a NOC used to be
considered essential for larger companies ... (more)