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Top Stories by VictorOps Blog

ChatOps for Dummies By Jason Hand Since June of 2014 I’ve been attending a lot of tech conferences and events, including just about every DevOpsDays “un-conference” in the U.S. There are so many talented teams out there coming up with innovative ways to surface improved methods of delivering high quality software and services quicker and more efficiently. Of course, much of this is due to adoption of DevOps practices. One specific topic I found fascinating, was the concept of ChatOps. Simply put, it’s an approach that allows teams to collaborate and manage many aspects of their infrastructure, code, and data from the comfort and safety of a chat room. Through the use of chatbots and scripts, teams can execute commands, query information, and distribute knowledge across not only technical teams, but an entire organization. As I began researching ChatOps, I found a ... (more)

Loops On Loops: How Feedback Enables Improvement By @JasonHand | @DevOpsSummit #DevOps

Loops On Loops: How Feedback Enables Improvement By Jason Hand We all remember the game from our childhood where one person whispers a phrase to the person directly next to them, who in turn shares the phrase with the following person in line. This continues through a group of people until it makes its way back to the original source. The game went by many names: Telephone, Grapevine, and Operator, among others. The point of this exercise was primarily to demonstrate how easily information can become corrupted by a lengthy path through which it passes. Minor and major alteration... (more)

A DevOps Interview Series By @VictorOps | @DevOpsSummit [#DevOps]

What’s Planned for 2015? A DevOps Interview Series By Jason Hand I’m not one for lofty or overly-ambitious New Year’s resolutions, but I do feel that the beginning of the year is an excellent time to set  goals and make some changes in the name of continuous improvement. A personal goal I set for myself this year was to do better about staying in touch with friends and family. Often times I feel like I rely on social media to fill me in on what everyone who is important to me is up to. While social media is great and I love seeing pictures and reading about everyone’s personal a... (more)

Design Principles As a UX Tool By @VictorOps | @DevOpsSummit [#DevOps]

Design Principles as a UX tool: Part 1 By Doug Whitney Don't ignore the squishy bits! I recently had the opportunity to attend UI19 in Boston, a long-running conference focused on user experience design and ways to be more effective in a UX role as part of a larger team. One of the presentations in particular stuck with me as I returned to Boulder thinking about VictorOps and our evolution as an early stage startup. Presented by Kim Goodwin, her talk on Principles, Values, and Effective Design Teams touched on a number of challenges we've experienced first-hand here at VictorOps... (more)

NOC, NOC… Who’s There? By @VictorOps | @DevOpsSummit [#DevOps]

By Bryce Ambraziunas In part one of this series, our COO tackles the history and purpose of the NOC. A NOC, for those who don’t know, stands for Network Operations Center and, quite simply, is how large organizations with complex systems monitor them. Early versions of the NOC came about in the early 1960’s when there was a need for humans to actively take part in noticing, and fixing, complex errors. An early NOC was opened by AT&T in New York to display switch and route information, in real-time. It’s easy to see why a NOC used to be considered essential for larger companies ... (more)